First, Keep Calm, and then feel free to drop us a message. We will be glad to help you!

To access a digital product, pull up your email receipt. There, you will see a link to download the files associated with your purchase. By clicking the link, you will be directed to a download page. If you have not received an email receipt, please check your Spam folder. If you still can’t locate it, please contact us.

Normally, downloads are available once your payment is confirmed (it always takes less than 3 minutes). Please, Wait a few minutes. Check your spam folder. If after a few minutes you still could not download your files, please contact us and we will send your files by email or with a private link to download them. We will always respond as soon as possible, usually within 24 hours on weekdays and you will get your files.